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Retail Management

Certificate IV in Retail Management

Certificate lV in Retail Management has been designed to provide participants with the knowledge and skills to manage a small retail outlet or to manage a department in a large retail store.

"Good treatment of workers results in similar treatment of customers"  - Todd Englander

Course Code: WRR40102

Study Mode(s) and Duration:
 • 1 year
 

PSG is not currently accepting enrolments in this course
 

Training Venue Flexible
St Kilda Road Melbourne

Delivery modes

  • Individual face to face delivery at students workplace,
  • Group delivery if required at students workplace,
  • Group delivery at PSG Australia,
  • By distance learning mode

Organisation of Delivery of Course

The qualification will be delivered and assessed as follows:

  • An initial assessment will be done for each unit to determine if RCC/RPL may apply,
  • RCC/RPL process will be commenced where applicable,
  • Any competency gap detected through the initial assessment will be discussed,
  • Training will be undertaken to address these gaps,
  • Training will be undertaken for entire units where the student is not competent,
  • Student will be assessed at either the end of training in a unit or when they wish to present themselves for assessment.
  • Assessment will be both summative and formative within each unit,
  • Assessment will be holistic where applicable.

What employment opportunities will I have?

Managing small retail outlets or departments within a large retail organisation.

What opportunities for further studies will I have?

After this course, you will be able to continue on to study the Diploma of Retail Management.

How will I be selected for this course?

Certificate III in Retail Operations or Supervision or a job role that involved the demonstrated application of the above competencies over an extended period, typically in the order of two years, would be a satisfactory indicator.You must be aged 18 years or older to enrol

 

What costs and other fees should I expect?

$2500

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and the how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

Language, literacy and numeracy assistance

Students who require assistance with language, literacy or numeracy should contact PSG for advice on 1300 880 460.  Students may be required to undergo language, literacy and/or numeracy tests before enrolment is accepted.

What will I study?

WRRO2B

Manage sales and service delivery

WRRPM1B

Administer human resources policy

WRRPL1B

Manage financial resources

WRRPM3B

Lead and manage people

WRRO1B

Manage merchandise and store presentation

WRRO3B

Provide a safe working environment

WRRO5B

Control inventory

WRRO6B

Manage store facilities

WRRPM2B

Recruit and select personnel

BSBFLM405A

Implement operational plan

BSBFLM406A

Implement workplace information system

BSBFLM409A

Implement continuous improvement