Hospitality & Event Managment

Diploma of Hospitality & Event Management (Dual Diploma)

This course has been designed to service the needs of the events and meeting industries. This is a fast growing industry that requires trained staff with work experience in a service environment.

You will simultaneously complete a Diploma of Event Management (THT50202) and a Diploma of Hospitality Management (THH51202) so that you can find work in the industry through the food and beverage sector.

Training Venue	Flexible
St Kilda Melbourne

Delivery modes

• Individual face to face delivery at students workplace,
• Group delivery if required at students workplace,
• Group delivery at a hired venue if required,
• By distance learning mode

Organisation of Delivery of Course

The qualification will be delivered and assessed as follows:

• An initial assessment will be done for each unit to determine if RCC/RPL may apply,
• RCC/RPL process will be commenced where applicable,
• Any competency gap detected through the initial assessment will be discussed,
• Training will be undertaken to address these gaps,
• Training will be undertaken for entire units where the student is not competent,
• Student will be assessed at either the end of training in a unit or when they wish to present themselves for assessment.
• Assessment will be both summative and formative within each unit,
• Assessment will be holistic where applicable.

What opportunities for further studies will I have?

You may also progress on to a Bachelor of Business course at a higher eductaion provider.

How will I be selected for this course?

You must:

• have successfully completed programs in Tourism/Hospitality at Certificate III and IV level or hold an equivalent qualification
  OR
• have an Year 12 Certificate or equivalent qualification
  OR
  be able to demonstrate equivalent competencies as a result of paid or unpaid work experience

What costs and other fees should I expect?

Contact PSG on 1300 880 460 for the latest fee information.

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given information on these processes.

Language, literacy and numeracy assistance

Students who require assistance with language, literacy or numeracy should contact PSG for advice on 1300 880 460.  Students may be required to undergo language, literacy and/or numeracy tests before enrolment is accepted.

Course Information:

Industry Knowledge
THTFME03A Develop and update event industry knowledge
THHHCO01B Develop and update hospitality industry knowledge

Workplace Health and Safety
THHGHS03B Provide first aid
THHCOR03B Follow health, safety and security procedures
THHGLE02B Implement workplace health, safety and security procedures
THHGLE04B Establish and maintain a safe and secure workplace

Workplace Communication
THHCOR01B Work with colleagues and customers
THHCOR02B Work in a socially diverse environment
THHGCS03B Deal with conflict situations
THHGGA01B Communicate on the telephone

Event Management
THTFME02A Provide on site event management services
THTFME04A Develop an event concept
THTFME05A Select event venues and sites
THTFME06A Manage event contracts
THTFME07A Organise and monitor infrastructure for outdoors
THHGCS05B Organise in-house functions
THHGLE22A Manage risk
THTPPD08B Plan and develop event proposal and bids

Meetings & Conferences
THTFME01B Coordinate guest/delegate registrations
THHGGA05B Plan and manage meetings
THTPPD09B Develop conference programs
THTPPD10B Develop and implement sponsorship plans

Presentations & Promotions
THHGCS02B Promote products and services to customers
THHGCS04B Make presentations

Food & Beverage Service
THHBFB02B Provide a link between kitchen and service areas
THHBFB09B Provide responsible service of alcohol
THHGHS01B Follow workplace hygiene procedures

Computer & Office Studies
BSBCMN205A Use business technology
BSBCMN213A Produce simple wordprocessed documents
THHGGA02B Perform office procedures
THHGGA04B Prepare business documents

Inventory Management
THHGGA06B Receive and store stock
THHGGA07B Control and order stock

Leadership & Management
THHGGA09B Manage projects
THHGLE01B Monitor work operations
THHGLE05B Roster staff
THHGLE08B Lead and manage people
THHGLE09B Manage workplace diversity
THHGTR01B Coach others on job skills

Marketing & Business Planning
THHGCS08B Establish and conduct business relationships
THHGLE03B Develop and implement operational plans
THHGLE11B Manage quality customer service
THHGLE20B Develop & maintain legal knowledge for business compliance

Financial Operations
THHGFA06A Interpret financial information
THHGLE13B Manage finances within a budget
THHGLE14B Prepare and monitor budgets