PSG Australia

An initial assessment will be done for each unit to determine if RPL or Credit Transfer may apply
Credit Transfer and/or RPL process will be commenced where applicable
Any competency gap detected through the initial assessment will be discussed
Training will be undertaken to address these gaps
Training will be undertaken for entire units where the student is not competent
Student will be assessed at either the end of training in a unit or when they wish to present themselves for assessment
Assessment will be both summative and formative within each unit
Assessment will be holistic where applicable

What employment opportunities will I have?

The Certificate III in Security Operations is a mandatory licensing requirement for Crowd Controllers in Victoria.

What Skills will I have when I complete this course?

This certificate further develops security officers skills in leadership, monitoring and controlling security incidents.

What opportunities for further studies will I have?

PRS40103 Certificate IV in Security and Risk Management.

How will I be selected for this course?

Victoria Police have stipulated that the Certificate III in Security Operations (Crowd Control) shall not be delivered, for licensing purposes, to a person who has held a security licence for a period of less than 3 months.

Underertake and pass a Level 3 Language, Literacy and Numeracy (LLN) assessment. An LLN support plan will be developed for students who do not pass the LLN assessment

IELTS test score of 5.0 average or higher (overseas students only)
Be at least 18 years of age or older

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and the how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

Language, literacy and numeracy assistance

Students who require assistance with language, literacy or numeracy should contact PSG for advice on 1300 880 460.

What will I study?

Students will study competencies as determined by Licensing Services Division. Please see the table below.

Course Information:

Code	Competency Title
PRSSO206A	Provide first aid
PRSSO301A	Prepare and present security documentation and reports
PRSSO302A	Maintain a safe workplace and environment
PRSSO303A	Determine response to security risk situation
PRSSO305A	Manage conflict through negotiation
PRSSO306A	Maintain effective workplace relationships
PRSSO307A	Maintain own work perfomance and development
PRSSO308A	Co-ordinate a quality customer service to customers
PRSSO309A	Maintain security of environment
PRSSO320A	Plan and conduct evacuation of premises
PRSSO321A	Provide for the safety of persons at risk
PRSSO323A	Lead small teams
PRSSO222A	Protect self and others using basic defensive techniques
BSBFLM302A	Support leadership in the workplace